100% of our customers
choose AWS.

VideoCX.io Platform developed by WorkApps Product Solutions Private limited and is the AWS Business Solutions Partner of the Year 2021

Workflow based video calling at scale

To create workflows around a video call, requires a highly customizable platform which can be embedded into a frontend easily and can scale easily. Amazon Chime provided a simple integration, wide range of device and browser compatibility, along with scalability to handle millions of video calls.
For Workflow based video calling at scale VideoCX.io Video contact Center users Amazon chime web service to create worlfows around a video call. Avaia wide range of device and browser compatibility, along with scalabilty to handle millions of video calls.

Amazon Chime SDK

Utilise the AWS media convert for managing video streaming across the universe on the enterprise video platform of VideoCX.io

AWS Media Convert

Managing video streaming across the universe

To store and play the videos across devices, networks, bandwidths and various end clients is a critical part for any video based workflow. AWS Media Convert provided multiple options to optimize and stream the videos using simple integration points.

Smooth, low-cost onboarding

Serverless architecture is the cutting-edge of cloud technology. By leveraging AWS Lambda, VideoCX is able to scale continuously and deliver consistent, hyper-ready performance - Limitless, highly-flexible infrastructure for a limitless, highly-flexible customer experience.
serverless architecture using AWS lambda for highly flexible structure for a limitless and highly flexible customer experience on your Enterprise Video plaform

AWS Lambda

to reduce Fraud BFSI and NBFCs use use Amazon rekognition service for face match of your customer with Aadhar photo for seamless Video KYC experience on the Enterprise Video Platform

Amazon Rekognition

Dramatically reduced probability of fraud

The most important step of KYC is to verify that the person facing the bank representative is the same person whose documents have been collected. Amazon Rekognition brings AI-based live facial recognition capabilities to VideoCX, allowing highly-accurate face-match and liveness checks.

Speedy, leak-proof customer journey

The success of a Video KYC solution would depend on the ability to reduce customer-impacting downtime, enable faster customer journeys, and deliver uncompromising, enterprise-grade data security. Amazon Elasticsearch Service allows VideoCX to run lightning-fast searches through massive customer data repositories and maintain high-availability at all times.
The VideoCX.io Video platform-Video KYC solution has high success in the ability to reduce customer-impacting downtime, enable faster customer journeys, and deliver uncompromising, enterprise-grade data security. Amazon Elasticsearch Service allows VideoCX pltaform to run lightning-fast searches through massive customer data repositories and maintain high-availability at all times

Amazon Elasticsearch Service

We are AWS Business Solutions Partner of the Year 2021

AWS Business Solutions Partner of the Year 2021 awarded to WorkApps product solutions limited