See how some of the largest Insurers have adopted
Video Banking.

A service hosted on the HDFC Life website, customers can login using their policy details and get all their service requests catered for.

An API integration ensures that support executives have customer details and history handy and can greet the customer moment they get connected.

Now customers of Aditya Birla Sun Life Insurance can access the entire branch network over a video call from the comfort of their home.

Customer routing across India happens basis the branch selected and basis which branch executive is logged in and available to take the next customer call.

A centrally hosted video service of Bajaj Allianz Life Insurance to help all their policy holders with queries and service requests.

Accessible from their app, webpage and WhatsApp bot, the service validates the customer, allows them to choose language preference, and choose a specific policy for servicing if they have multiple.

A dedicated Video Service across Max Life Insurance branches, using which customers can connect with experts from any of their branches on a video call.

This allows Max Life to service customers in low walk-in branches also without having to put dedicated resources.

A video advisory service for Health Insurance packages wherein customer can speak to company advisors in detail.

Accessible from their website and WhatsApp chat bot, the service also allows a tri-party video conferencing between customers, agents and ICICI Lombard Advisors.

A motor accident claim inspection service on video where customers can connect with advisors over a video call and get their vehicle inspection done.

Video call works on a mobile browser and customers don't need to download any app. Advisors can just text the link of the call to customers and begin the process.